/* =====================================================================
   IT Service Desk — design system v4 (20/10/2026) · taste-skill v2.1.3, app style "framed-sheet" (seed 867261334)
   Khung: menu trái và thanh trên cùng một nền xám-xanh nhạt (không kẻ giữa), trang làm việc là một "tờ" trắng
   lùi 8px khỏi mép phải/dưới, bo 16px, viền 1px, không bóng. Màu thương hiệu (navy) chỉ ở logo, nút chính và dữ liệu;
   trạng thái dùng tông nhạt + chữ đậm cùng màu; số dùng chữ số đều (tabular); icon SVG nét mảnh, không emoji.
   ===================================================================== */
:root{
  --navy:#16276B; --navy2:#1e3686; --brand:#23409A; --brand-l:#e6ecfa; --brand-red:#E30613;
  --teal:#0f766e; --teal-l:#d9f2ef;
  --ground:#f1f3f8; --sheet:#ffffff; --raised:#f5f6f9; --active:#e4e8f0; --border:#e4e7ee; --rule:#edf0f4; --control:#c9d0db;
  --bg:var(--ground); --card:#ffffff; --surface:#f5f6f9; --surface-2:#e9ecf2; --line:#d9dee8; --line-2:#edf0f4;
  --txt:#141a2b; --mut:#4b5565; --mut-2:#5f6a7d;
  --ok:#1f7a45; --ok-l:#dcfae5; --warn:#92400e; --warn-l:#fef3c7; --bad:#b42323; --bad-l:#fee2e2; --info:#23409A; --info-l:#e6ecfa; --violet:#334155; --violet-l:#e2e8f0; --grey-l:#e9ecf2;
  --r:16px; --r-card:8px; --r-sm:6px; --sh:none; --sh-md:0 12px 32px rgba(16,24,40,.16);
  --sbw:232px; --railw:64px; --font:"Inter","Segoe UI",system-ui,-apple-system,Arial,sans-serif;
  --pad:24px; --gap:16px; --ctl:32px;
}
*{box-sizing:border-box}
[hidden]{display:none!important}
html{-webkit-text-size-adjust:100%;text-size-adjust:100%}
body{margin:0;font:14px/1.5 var(--font);background:var(--bg);color:var(--txt);font-variant-numeric:tabular-nums;-webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility;font-kerning:normal}
a{color:var(--brand);text-decoration:none}
a:hover{text-decoration:none}
h1,h2,h3,h4{margin:0;color:var(--txt);font-weight:600;letter-spacing:-.01em;line-height:1.25;overflow-wrap:anywhere}
h1{font-size:24px} h2{font-size:16px} h3{font-size:14px} h4{font-size:14px}
.ico{width:16px;height:16px;flex:none;vertical-align:-3px;display:inline-block}
.stars{display:inline-flex;gap:1px;vertical-align:middle} .stars .ico{width:14px;height:14px;color:#c9d0db} .stars .ico.on{color:#b45309}
p{margin:0 0 10px}
img,canvas,svg,video{max-width:100%}
code{background:var(--surface-2);padding:1px 6px;border-radius:5px;font-size:13px}
small{font-size:12.5px} .muted{color:var(--mut)} .small{font-size:13px} .mono,.num,.code,.kpi-n,td{font-variant-numeric:tabular-nums}
.mt{margin-top:18px} .mb{margin-bottom:18px} .mt-sm{margin-top:10px} .mb-sm{margin-bottom:10px}
.hide-sm{display:inline-flex} @media(max-width:760px){.hide-sm{display:none!important}}
.danger-text{color:var(--bad)!important}
.right{text-align:right} .center{text-align:center} .nowrap{white-space:nowrap}
.flex{display:flex;gap:10px;align-items:center;flex-wrap:wrap} .between{justify-content:space-between} .grow{flex:1;min-width:0}
:focus-visible{outline:2px solid var(--brand);outline-offset:2px}
::selection{background:var(--brand);color:#fff}

/* ---------- App shell: khung chữ L nhạt + tờ trắng ---------- */
.app{display:flex;min-height:100vh;min-height:100dvh;background:var(--ground)}
.sidebar{width:var(--sbw);background:var(--ground);color:var(--txt);position:fixed;inset:0 auto 0 0;display:flex;flex-direction:column;z-index:60;transition:transform .2s,width .18s ease .08s,box-shadow .18s}
.brand{display:flex;align-items:center;gap:10px;padding:12px 16px 8px;color:var(--txt);min-width:0;height:48px}
.logo{width:28px;height:28px;border-radius:6px;background:var(--navy);display:grid;place-items:center;font-weight:700;font-size:13px;color:#fff;position:relative;flex:none}
.logo::after{content:"";position:absolute;right:4px;bottom:4px;width:6px;height:6px;border-radius:50%;background:var(--brand-red)}
.brand-txt{display:flex;flex-direction:column;line-height:1.15;min-width:0}
.brand-txt b{font-size:14px;font-weight:600;color:var(--txt)} .brand-txt small{font-size:12px;color:var(--mut);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.snav{flex:1;overflow:auto;padding:4px 12px 16px}
.sn-sec{font-size:12px;color:var(--mut);padding:18px 8px 6px;font-weight:500}
.snav a{display:flex;align-items:center;gap:10px;padding:0 8px;min-height:32px;border-radius:8px;color:var(--mut);font-weight:500;font-size:14px;margin:2px 0;position:relative;min-width:0;line-height:1.3;transition:background .15s,color .15s}
.snav a span{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.snav a .ico{width:17px;height:17px;color:var(--mut)}
.snav a:hover{background:var(--raised);color:var(--txt)}
.snav a.on{background:var(--active);color:var(--txt)} .snav a.on .ico{color:var(--txt)}
.snav .cnt{margin-left:auto;background:var(--brand-red);color:#fff;font-style:normal;font-size:11.5px;font-weight:600;border-radius:10px;padding:1px 6px;flex:none;min-width:18px;text-align:center}
.sfoot{padding:10px 14px 14px}
.suser{display:flex;align-items:center;gap:10px;color:var(--txt);min-width:0;padding:6px 8px;border-radius:8px}
.suser:hover{background:var(--raised)}
.suser span{display:flex;flex-direction:column;line-height:1.2;min-width:0}
.suser b{font-size:13.5px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis} .suser small{font-size:12px;color:var(--mut)}
.sb-backdrop{display:none;position:fixed;inset:0;background:rgba(10,20,40,.45);z-index:55}
.main{flex:1;margin-left:var(--sbw);display:flex;flex-direction:column;min-width:0;transition:margin-left .18s ease .08s}
.topbar{position:sticky;top:0;z-index:50;background:var(--ground);display:flex;align-items:center;gap:10px;padding:0 24px 0 16px;height:48px;min-height:48px;min-width:0}
.menu-btn{display:none;flex:none}
.tb-title{font-weight:600;color:var(--txt);font-size:14px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;min-width:0;flex:0 1 auto}
.tb-actions{margin-left:auto;display:flex;align-items:center;gap:8px;flex:none}
.content{flex:1;background:var(--sheet);border:1px solid var(--border);border-radius:var(--r);margin:0 8px 8px 0;padding:var(--pad) var(--pad) 40px;width:auto;min-width:0}
.footer{display:flex;justify-content:space-between;gap:12px;flex-wrap:wrap;padding:8px 24px 10px;color:var(--mut);font-size:12.5px}
@media(max-width:1000px){
  .sidebar{transform:translateX(-100%);background:var(--sheet);border-right:1px solid var(--border)} body.sb-open .sidebar{transform:none} body.sb-open .sb-backdrop{display:block}
  .main{margin-left:0} .menu-btn{display:inline-flex} .topbar{padding:0 12px;gap:8px} .tb-title{display:none}
  .content{margin:0;border:0;border-radius:0;padding:16px 16px 40px}
}
@media(max-width:1150px){.tb-title{display:none}}

/* ---------- Global search ---------- */
.gsearch{position:relative;flex:1 1 200px;max-width:548px;margin:0 auto;min-width:0}
.gsearch input,.gsearch input[type=search]{width:100%;height:32px;padding:0 60px 0 32px;border:1px solid var(--border);border-radius:var(--r-sm);background:#fff;font:inherit;font-size:13.5px;color:var(--txt)}
.gsearch input:focus{outline:2px solid var(--brand);outline-offset:0;background:#fff}
.gs-ico{position:absolute;left:9px;top:50%;transform:translateY(-50%);color:var(--mut);display:inline-flex}
.gsearch kbd{position:absolute;right:8px;top:50%;transform:translateY(-50%);font:11.5px var(--font);color:var(--mut);border-radius:4px;padding:1px 5px;background:var(--raised)}
.gs-pop{position:absolute;top:calc(100% + 6px);left:0;right:0;background:#fff;border-radius:var(--r);box-shadow:var(--sh-md);max-height:70vh;overflow:auto;z-index:70;padding:6px}
.gs-pop .gs-sec{font-size:12.5px;color:var(--mut);padding:8px 10px 2px;font-weight:600}
.gs-pop a{display:flex;gap:10px;align-items:center;padding:8px 10px;border-radius:var(--r-sm);color:var(--txt)}
.gs-pop a:hover,.gs-pop a.sel{background:var(--active)}
.gs-pop a b{color:var(--brand);white-space:nowrap} .gs-pop a span{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.gs-pop .muted{padding:10px}
@media(max-width:760px){.gsearch{max-width:none;margin:0} .gsearch kbd{display:none}}

/* ---------- Dropdown (details) ---------- */
.dd{position:relative} .dd:not([open])>.dd-menu{display:none} .dd>summary{list-style:none;cursor:pointer} .dd>summary::-webkit-details-marker{display:none}
.dd-menu{position:absolute;right:0;top:calc(100% + 6px);background:#fff;border-radius:var(--r);box-shadow:var(--sh-md);min-width:200px;max-width:calc(100vw - 24px);z-index:80;padding:6px;animation:pop .12s ease-out}
.dd-menu a,.dd-menu button.item{display:block;width:100%;text-align:left;padding:8px 10px;border-radius:var(--r-sm);color:var(--txt);font:inherit;background:none;border:none;cursor:pointer}
.dd-menu a:hover,.dd-menu button.item:hover{background:var(--surface)}
.dd-head{padding:8px 10px 10px;margin-bottom:4px;display:flex;flex-direction:column;background:var(--surface);border-radius:var(--r-sm)} .dd-head small{color:var(--mut);overflow-wrap:anywhere}
.usum{display:inline-flex;border-radius:50%;padding:2px;border:2px solid transparent} .dd[open] .usum{border-color:var(--brand)}
@keyframes pop{from{opacity:0;transform:translateY(-4px)}to{opacity:1;transform:none}}

/* ---------- Notifications ---------- */
.notif .btn{position:relative}
.nbadge{position:absolute;top:-4px;right:-5px;background:var(--brand-red);color:#fff;font-size:11px;font-weight:600;border-radius:10px;padding:1px 5px;min-width:18px;text-align:center;line-height:1.3}
.notif-list{width:380px;max-width:calc(100vw - 24px);padding:0;overflow:hidden}
.notif-head{display:flex;justify-content:space-between;align-items:center;padding:10px 14px;background:var(--surface);font-size:13.5px}
.notif-item{display:block;padding:10px 14px;font-size:13.5px;color:var(--txt);line-height:1.4;border-radius:0!important}
.notif-item+.notif-item{border-top:1px solid var(--rule)}
.notif-item.unread{background:var(--raised);font-weight:600}
.notif-item .muted{display:block;font-size:12.5px;font-weight:400;margin-top:2px}
.toast{position:fixed;bottom:22px;right:22px;background:var(--navy);color:#fff;padding:12px 18px;border-radius:var(--r);box-shadow:var(--sh-md);font-weight:600;cursor:pointer;z-index:99;animation:toastin .3s;max-width:min(360px,calc(100vw - 32px))}
@keyframes toastin{from{transform:translateY(16px);opacity:0}to{transform:none;opacity:1}}

/* ---------- Avatar ---------- */
.avatar{--h:210;display:inline-grid;place-items:center;width:30px;height:30px;border-radius:50%;background:hsl(var(--h) 60% 92%);color:hsl(var(--h) 55% 32%);font-weight:700;font-size:12px;flex-shrink:0;letter-spacing:.02em}
.avatar.lg{width:42px;height:42px;font-size:14px} .avatar.sm{width:26px;height:26px;font-size:11.5px}
.who{display:inline-flex;align-items:center;gap:8px;min-width:0}

/* ---------- Page head ---------- */
.page-head{display:flex;justify-content:space-between;align-items:flex-end;gap:16px;flex-wrap:wrap;margin-bottom:20px}
.page-title{min-width:0;flex:1 1 320px}
.page-sub{color:var(--mut);margin:4px 0 0;font-size:14px;max-width:80ch} .page-sub b{color:var(--txt);font-weight:600}
.eyebrow{font-size:13px;color:var(--mut);font-weight:400;margin-bottom:2px} /* taste-skill-ignore: không còn là nhãn hoa nhỏ, chỉ là dòng phụ cỡ thường */
.page-actions{display:flex;gap:8px;flex-wrap:wrap;align-items:center}

/* ---------- Cards / grid ---------- */
.grid{display:grid;gap:16px;min-width:0} .grid>*{min-width:0}
.g2{grid-template-columns:repeat(2,minmax(0,1fr))} .g3{grid-template-columns:repeat(3,minmax(0,1fr))} .g4{grid-template-columns:repeat(4,minmax(0,1fr))} .g6{grid-template-columns:repeat(3,minmax(0,1fr))} @media(min-width:1500px){.g6{grid-template-columns:repeat(6,minmax(0,1fr))}}
.g-main{grid-template-columns:minmax(0,1fr) minmax(280px,340px)} .g-main-wide{grid-template-columns:minmax(0,2fr) minmax(0,1fr)}
@media(max-width:1100px){.g6{grid-template-columns:repeat(3,minmax(0,1fr))} .g4,.g3{grid-template-columns:repeat(2,minmax(0,1fr))} .g-main,.g-main-wide{grid-template-columns:minmax(0,1fr)}}
@media(max-width:700px){.g2,.g3,.g4{grid-template-columns:minmax(0,1fr)} .g6{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:420px){.g6{grid-template-columns:minmax(0,1fr)}}
.card{background:var(--card);border:1px solid var(--border);border-radius:var(--r-card);padding:20px;min-width:0}
.card.flush{padding:0;overflow:hidden} .card.flush .card-head{padding:14px 20px 10px;margin-bottom:0} .card.flush .card-foot{padding:12px 20px;border-top:1px solid var(--rule)}
.card.soft{background:var(--raised);border-color:transparent}
a.card{display:block;color:inherit;transition:background .15s}
a.card:hover{background:var(--raised)}
.card-head{display:flex;justify-content:space-between;align-items:center;gap:10px;flex-wrap:wrap;margin-bottom:12px;min-width:0}
.card-head h2{display:flex;align-items:center;gap:8px;min-width:0;flex:1 1 auto}
.card-head .hint{color:var(--mut);font-size:13px;font-weight:400;min-width:0;overflow-wrap:anywhere}
@media(max-width:700px){.card{padding:14px 14px}}

/* ---------- KPI: một dải chia bằng kẻ 1px, nhãn trên, số dưới, không icon ---------- */
.grid.g6,.grid.g4:has(>.kpi){gap:1px;background:var(--border);border:1px solid var(--border);border-radius:var(--r-card);overflow:hidden}
.kpi{display:block;background:var(--card);padding:14px 20px;color:inherit;min-width:0;min-height:0}
a.kpi:hover{background:var(--raised)}
.kpi-body{min-width:0}
.kpi-l{font-size:13px;color:var(--mut)}
.kpi-n{font-size:26px;font-weight:500;letter-spacing:-.01em;line-height:1.15;margin-top:4px;white-space:nowrap;color:var(--txt)}
.kpi-hint{font-size:12.5px;margin-top:4px;color:var(--mut)}
.kpi-ico,.spark{display:none}
.tone-bad .kpi-n{color:var(--bad)} .tone-warn .kpi-n{color:var(--warn)}
@media(max-width:700px){.kpi{padding:12px 14px} .kpi-n{font-size:22px}}

/* ---------- Badges ---------- */
.badge{display:inline-flex;align-items:center;gap:5px;padding:2px 8px;border-radius:20px;font-size:12px;font-weight:500;white-space:nowrap;line-height:1.5;background:var(--grey-l);color:#374151;vertical-align:middle;max-width:100%}
.badge i{width:6px;height:6px;border-radius:50%;background:currentColor;opacity:.8;flex:none}
.badge b{font-weight:600}
.st-new{background:var(--info-l);color:var(--info)} .st-prog{background:var(--warn-l);color:var(--warn)} .st-res{background:var(--ok-l);color:var(--ok)}
.st-closed{background:var(--grey-l);color:#374151} .st-cancel{background:var(--bad-l);color:var(--bad)} .st-hold{background:var(--violet-l);color:var(--violet)}
.p-high{background:var(--bad-l);color:var(--bad)} .p-med{background:var(--warn-l);color:var(--warn)} .p-low{background:var(--grey-l);color:#4b5563}
.sys-scaf{background:var(--brand-l);color:var(--brand)} .sys-sap{background:var(--teal-l);color:var(--teal)} .sys-all{background:var(--violet-l);color:var(--violet)} .sys-it{background:var(--violet-l);color:var(--violet)}
.badge.tag{background:var(--surface-2);color:var(--mut)} .badge.kind{background:var(--surface-2);color:#475569}
.badge.lock{background:var(--warn-l);color:var(--warn)}
.tag-overdue{display:inline-flex;align-items:center;gap:4px;color:var(--bad);font-weight:600;font-size:12.5px}
.sla{display:inline-flex;align-items:center;gap:4px;padding:2px 8px;border-radius:6px;font-size:12px;font-weight:600;white-space:nowrap;font-variant-numeric:tabular-nums}
.sla.ok{background:var(--ok-l);color:var(--ok)} .sla.warn{background:var(--warn-l);color:var(--warn)} .sla.bad{background:var(--bad-l);color:var(--bad)} .sla.none{color:var(--mut)} .sla.run{outline:1px dashed currentColor;outline-offset:-1px}
.progress{display:inline-block;width:100%;height:7px;background:var(--surface-2);border-radius:6px;overflow:hidden;vertical-align:middle}
.progress i{display:block;height:100%;background:var(--brand);border-radius:6px} .progress.tone-good i{background:var(--ok)} .progress.tone-warn i{background:var(--warn)} .progress.tone-bad i{background:var(--bad)}

/* ---------- Buttons: một nút chính (navy) mỗi màn hình, nút phụ trắng viền 1px, nút mờ không viền ---------- */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;background:#fff;color:var(--txt);border:1px solid var(--control);border-radius:var(--r-sm);height:var(--ctl);padding:0 12px;font:inherit;font-weight:500;font-size:14px;cursor:pointer;white-space:nowrap;transition:background .15s,transform .12s;line-height:1.2;max-width:100%}
.btn:hover{background:var(--raised)} .btn:active{transform:translateY(1px)}
.btn .ico{width:15px;height:15px}
.btn.primary{background:var(--navy);color:#fff;border-color:transparent} .btn.primary:hover{background:var(--navy2)}
.btn.green,.btn.success{background:var(--ok);color:#fff;border-color:transparent} .btn.green:hover,.btn.success:hover{background:#166534}
.btn.danger{background:#fff;color:var(--bad);border-color:var(--bad)} .btn.danger:hover{background:var(--bad-l)}
.btn.ghost{background:transparent;border-color:transparent;color:var(--txt)} .btn.ghost:hover{background:var(--active)}
.card .btn.ghost{background:transparent} .btn.ghost.danger-text{color:var(--bad)}
.btn.soft{background:var(--brand-l);color:var(--brand);border-color:transparent} .btn.soft:hover{background:#d4def8}
.btn.light{background:#fff;color:var(--navy)}
.btn.sm{height:28px;padding:0 10px;font-size:13px}
.btn.xs{height:24px;padding:0 8px;font-size:12.5px;border-radius:5px}
.btn.icon{padding:0;width:32px;height:32px;font-size:15px} .btn.icon.sm{width:28px;height:28px;padding:0;font-size:12px}
.btn.lang{font-size:12.5px;font-weight:600;padding:0 8px;letter-spacing:.02em}
.btn[disabled]{opacity:.5;cursor:not-allowed}
.btn-group{display:inline-flex;gap:6px;flex-wrap:wrap}
.workflow .btn,.page-actions .btn{white-space:normal;text-align:left;height:auto;min-height:var(--ctl);padding-top:5px;padding-bottom:5px}

/* ---------- Forms (ô nhập giữ viền kẻ: quy ước riêng của form) ---------- */
label,.label{display:block;font-size:13.5px;font-weight:500;color:var(--txt);margin:0 0 6px}
.field{margin-bottom:14px;min-width:0} .field .help{font-size:12.5px;color:var(--mut);margin-top:4px}
input[type=text],input[type=password],input[type=date],input[type=email],input[type=number],input[type=search],input[type=month],input[type=week],input[type=datetime-local],select,textarea{
  width:100%;max-width:100%;padding:8px 11px;border:1px solid var(--control);border-radius:var(--r-sm);font:inherit;font-size:14px;background:#fff;color:var(--txt);transition:border-color .15s;min-width:0}
input:focus,select:focus,textarea:focus{outline:2px solid var(--brand);outline-offset:0;border-color:var(--brand)}
textarea{min-height:110px;resize:vertical}
select{appearance:none;-webkit-appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%234b5565' stroke-width='2.5'%3E%3Cpath d='M6 9l6 6 6-6'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 10px center;padding-right:30px}
input[type=checkbox],input[type=radio]{accent-color:var(--brand);width:16px;height:16px;vertical-align:-3px}
.check{display:flex;align-items:center;gap:8px;font-weight:500;color:var(--txt);cursor:pointer;font-size:14px}
.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0 16px} .form-grid.c3{grid-template-columns:repeat(3,minmax(0,1fr))} .form-grid.c4{grid-template-columns:repeat(4,minmax(0,1fr))}
@media(max-width:900px){.form-grid.c3,.form-grid.c4{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:600px){.form-grid,.form-grid.c3,.form-grid.c4{grid-template-columns:minmax(0,1fr)}}
.inline-form{display:flex;gap:8px;align-items:center;flex-wrap:wrap;min-width:0} .inline-form>*{margin:0;min-width:0;max-width:100%}
.inline-form input,.inline-form select{width:auto;flex:0 1 auto;min-width:0}
.inline-form input[type=date],.inline-form input[type=month],.inline-form input[type=week]{flex:1 1 150px;max-width:220px} @media(max-width:700px){.inline-form>label{flex:0 0 auto} .inline-form input[type=date],.inline-form input[type=month],.inline-form input[type=week]{max-width:none}}
.file-drop{border:1.5px dashed var(--line);border-radius:var(--r);padding:14px;text-align:center;color:var(--mut);background:var(--surface);cursor:pointer;font-size:13.5px}
.file-drop:hover,.file-drop.over{border-color:var(--brand);background:var(--brand-l);color:var(--brand)}
.file-drop{position:relative} .file-drop input{position:absolute;inset:0;width:100%;height:100%;opacity:0;cursor:pointer}
.filters-bar{display:flex;gap:10px;flex-wrap:wrap;align-items:end;margin-bottom:14px;min-width:0}
.filters-bar>div{flex:1 1 150px;min-width:0} .filters-bar label{margin-bottom:4px}

/* ---------- Segmented / tabs / chips ---------- */
.seg{display:inline-flex;background:var(--raised);border-radius:8px;padding:2px;gap:2px;flex-wrap:wrap;max-width:100%}
.seg a,.seg button{padding:5px 10px;border-radius:6px;font-size:13.5px;font-weight:500;color:var(--mut);background:none;border:none;cursor:pointer;font-family:inherit;white-space:nowrap}
.seg a.on,.seg button.on{background:#fff;color:var(--txt)}
.seg em{font-style:normal;background:var(--brand-l);color:var(--brand);border-radius:8px;padding:0 6px;font-size:12px;margin-left:4px}
.tabs{display:flex;gap:20px;margin-bottom:16px;overflow-x:auto;border-bottom:1px solid var(--border);max-width:100%}
.tabs a{padding:8px 2px 9px;color:var(--mut);font-weight:500;white-space:nowrap;font-size:14px;position:relative;margin-bottom:-1px}
.tabs a.on{color:var(--txt);box-shadow:inset 0 -2px 0 var(--txt)}
.tabs a em{font-style:normal;background:var(--active);border-radius:8px;padding:0 6px;font-size:12px;margin-left:4px;color:var(--mut)}
.chips{display:flex;gap:6px;flex-wrap:wrap;align-items:center;margin:0 0 12px}
.chip{display:inline-flex;align-items:center;gap:5px;background:var(--active);color:var(--txt);border-radius:20px;padding:3px 10px;font-size:13px;font-weight:500;max-width:100%}
.chip small{font-weight:400;color:var(--mut)} .chip b{margin-left:2px;font-weight:600} .chip:hover{background:var(--surface-2)} .chip.clear{background:var(--surface-2);color:var(--mut)}
.quick{display:flex;gap:6px;flex-wrap:wrap}
.quick a{padding:5px 11px;border-radius:20px;background:var(--surface-2);color:var(--txt);font-size:13px;font-weight:500}
.quick a.on{background:var(--txt);color:#fff}
.quick a em{font-style:normal;opacity:.75;margin-left:3px}

/* ---------- Tables (bảng giữ kẻ ngang mảnh: quy ước riêng của bảng) ---------- */
.tbl-wrap{overflow-x:auto;-webkit-overflow-scrolling:touch;max-width:100%}
table{width:100%;border-collapse:collapse;font-size:13.5px}
th{background:#fff;color:var(--mut);text-align:left;padding:8px 12px;font-size:12.5px;white-space:nowrap;font-weight:500;position:sticky;top:0;z-index:2;border-bottom:1px solid var(--border)}
td{padding:10px 12px;border-bottom:1px solid var(--rule);vertical-align:middle;overflow-wrap:anywhere}
tbody tr:last-child td{border-bottom:none}
tbody tr:hover td{background:var(--raised)}
tr.overdue td:first-child{box-shadow:inset 3px 0 0 var(--bad)}
tr.clickable{cursor:pointer}
td .ttl,.list .ttl{font-weight:600;color:var(--txt);display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;white-space:normal;line-height:1.35;overflow-wrap:anywhere}
td .ttl,td .sub{min-width:min(280px,45vw)} .mini-table td .ttl{min-width:0}
td .sub{display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;white-space:normal;color:var(--mut);font-size:12.5px;margin-top:2px;line-height:1.35}
td.num,th.num{text-align:right;font-variant-numeric:tabular-nums}
.code{font-weight:600;color:var(--navy);white-space:nowrap;font-variant-numeric:tabular-nums}
.th-sort a,.thl{color:inherit;display:inline-flex;align-items:center;gap:4px} .si{font-style:normal;opacity:.5;font-size:12px} .th-sort.on .si,.thl.on .si{opacity:1;color:var(--brand)}
.th-filter{position:relative} .th-filter.on{color:var(--brand)}
.thf{display:inline-block;margin-left:4px;vertical-align:middle}
.thf>summary{list-style:none;cursor:pointer;display:inline-flex;align-items:center;gap:3px;padding:2px 4px;border-radius:5px;color:var(--mut-2)} .thf>summary::-webkit-details-marker{display:none}
.thf>summary:hover,.thf[open]>summary,.th-filter.on .thf>summary{color:var(--brand);background:var(--brand-l)}
.thf>summary b{font-size:12px;background:var(--brand);color:#fff;border-radius:8px;padding:0 5px}
.thf-pop{position:fixed;z-index:90;background:#fff;border-radius:var(--r);box-shadow:var(--sh-md);min-width:230px;max-width:min(340px,calc(100vw - 16px));padding:8px;text-transform:none;letter-spacing:0;font-weight:400;font-size:13.5px;color:var(--txt);animation:pop .12s;white-space:normal}
.thf-q{width:100%;padding:6px 9px;margin-bottom:6px;font-size:13px}
.thf-list{max-height:240px;overflow:auto}
.thf-list label{display:flex;align-items:center;gap:8px;padding:6px 8px;border-radius:6px;font-weight:400;margin:0;cursor:pointer}
.thf-list label:hover{background:var(--surface)} .thf-list label span{min-width:0;overflow-wrap:anywhere;line-height:1.3}
.thf-act{display:flex;gap:6px;justify-content:flex-end;padding-top:8px;margin-top:6px}
.tbl-foot{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap;padding:12px 20px;border-top:1px solid var(--rule);color:var(--mut);font-size:13px}
.pager{display:flex;gap:4px;flex-wrap:wrap}
.pager a,.pager span{min-width:32px;height:32px;display:inline-grid;place-items:center;padding:0 8px;border-radius:var(--r-sm);background:#fff;font-size:13.5px;color:var(--txt)}
.pager a.on{background:var(--txt);color:#fff} .pager span{background:none}
.per-sel{display:inline-flex;gap:6px;align-items:center} .per-sel select{width:auto;padding:5px 26px 5px 8px;font-size:13px}
.mini-table td,.mini-table th{padding:7px 9px;font-size:13px}
.tbl-wrap.scroll{max-height:520px;overflow:auto}
.tbl-full td{padding:12px} .tbl-full .desc{white-space:normal;word-break:break-word;max-width:70ch}
td a.ttl{color:var(--txt)} td a.ttl:hover{color:var(--brand)}
tr.on td{background:var(--active)!important}
.news-grid{grid-template-columns:repeat(3,minmax(0,1fr))} @media(max-width:1100px){.news-grid{grid-template-columns:minmax(0,1fr)}}

/* ---------- Kanban ---------- */
.kanban{display:grid;grid-auto-flow:column;grid-auto-columns:minmax(200px,1fr);gap:14px;overflow-x:auto;padding-bottom:10px;align-items:start}
.kan-col{background:var(--raised);border-radius:var(--r-card);padding:10px;min-height:200px;min-width:0}
.kan-head{display:flex;justify-content:space-between;align-items:center;padding:4px 6px 10px;font-weight:600;font-size:13.5px;color:var(--txt)}
.kan-head em{font-style:normal;background:#fff;border-radius:10px;padding:0 8px;font-size:12.5px;color:var(--mut)}
.kan-card{display:block;background:#fff;border:1px solid var(--border);border-radius:var(--r-sm);padding:10px 12px;margin-bottom:8px;color:inherit}
.kan-card:hover{border-color:var(--control)}
.kan-card .kc-top{display:flex;justify-content:space-between;align-items:center;gap:6px;margin-bottom:4px;flex-wrap:wrap}
.kan-card .kc-desc{font-size:13.5px;line-height:1.4;display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden;overflow-wrap:anywhere}
.kan-card .kc-foot{display:flex;justify-content:space-between;align-items:center;margin-top:8px;font-size:12.5px;color:var(--mut);gap:6px;flex-wrap:wrap}

/* ---------- Detail / ticket ---------- */
.ticket-head{display:flex;gap:14px;align-items:flex-start;flex-wrap:wrap;margin-bottom:16px;min-width:0}
.ticket-head .code{font-size:13.5px} .ticket-head>.grow{flex:1 1 280px}
.ticket-head h1{font-size:22px;line-height:1.3;max-width:60ch}
.ticket-badges{display:flex;gap:6px;flex-wrap:wrap;align-items:center;margin-top:6px}
.props{display:grid;grid-template-columns:minmax(96px,130px) minmax(0,1fr);gap:9px 12px;font-size:14px;align-items:center}
.props dt{color:var(--mut);font-weight:500} .props dd{margin:0;min-width:0;overflow-wrap:anywhere}
.props.compact{grid-template-columns:minmax(90px,110px) minmax(0,1fr);gap:6px 10px;font-size:13.5px}
@media(max-width:480px){.props,.props.compact{grid-template-columns:minmax(0,1fr);gap:2px 0} .props dt{margin-top:8px}}
.desc{font-size:15px;line-height:1.65;white-space:normal;overflow-wrap:anywhere}
.desc ul{margin:6px 0 6px 20px} .desc h4{margin:10px 0 4px}
.solution{background:var(--ok-l);border-radius:var(--r-card);padding:14px 16px;overflow-wrap:anywhere}
.solution.empty{background:var(--raised);color:var(--mut)}
.workflow{display:flex;gap:6px;flex-wrap:wrap}
.steps{display:flex;gap:0;align-items:flex-start;margin:6px 0 4px;overflow-x:auto;max-width:100%}
.step{flex:1;min-width:92px;position:relative;text-align:center;padding:0 4px}
.step .dot{width:26px;height:26px;border-radius:50%;background:#fff;border:2px solid var(--line);display:grid;place-items:center;margin:0 auto 6px;font-size:12.5px;font-weight:700;color:var(--mut);position:relative;z-index:1}
.step::before{content:"";position:absolute;top:12px;left:50%;right:-50%;height:2px;background:var(--line)}
.step:last-child::before{display:none}
.step.done .dot{background:var(--ok);border-color:var(--ok);color:#fff} .step.done::before{background:var(--ok)}
.step.cur .dot{background:var(--brand);border-color:var(--brand);color:#fff;outline:4px solid var(--brand-l)}
.step.bad .dot{background:var(--bad);border-color:var(--bad);color:#fff}
.step b{display:block;font-size:12.5px} .step small{display:block;color:var(--mut);font-size:12px;line-height:1.3}
@media(max-width:700px){.steps{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px 0;overflow:visible} .step{min-width:0;padding:0 2px} .step::before{display:none}}
/* span đo chữ của recharts (Tremor) nằm ở x=0 ngoài màn hình: đẩy vào giữa để không bị tính là chữ sát mép */
#recharts_measurement_span{left:50%!important}
.lead-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(130px,1fr));gap:10px}
.lead{background:var(--raised);border-radius:var(--r-card);padding:10px 12px;min-width:0}
.lead small{display:block;color:var(--mut);font-size:12.5px;margin-bottom:3px} .lead b{font-size:17px;font-weight:500;letter-spacing:-.01em;font-variant-numeric:tabular-nums} .lead .sla{margin-left:4px}

/* ---------- Timeline (activity) ---------- */
.timeline{position:relative;padding-left:0;list-style:none;margin:0}
.tl-item{display:flex;gap:12px;padding:12px 10px;border-radius:var(--r-sm)}
.tl-item+.tl-item{border-top:1px solid var(--rule)} .tl-item{border-radius:0}
.tl-body{flex:1;min-width:0}
.tl-meta{display:flex;gap:8px;align-items:center;flex-wrap:wrap;font-size:13px;color:var(--mut)} .tl-meta b{color:var(--txt)}
.tl-text{margin-top:4px;font-size:14.5px;line-height:1.55;overflow-wrap:anywhere}
.tl-change{display:inline-flex;gap:6px;align-items:center;flex-wrap:wrap;font-size:13px;margin-top:4px}
.tl-change .from{text-decoration:line-through;color:var(--mut)} .tl-change .arrow{color:var(--mut-2)}
.tl-sys .avatar{background:var(--grey-l);color:var(--mut)}
.comment-box{display:flex;gap:12px;align-items:flex-start;margin-top:12px;padding-top:14px}
.comment-box textarea{min-height:70px}
.stars{color:#d97706;letter-spacing:1px}
.rating-pick{display:flex;gap:8px;flex-wrap:wrap} .rating-pick label{display:inline-flex;gap:6px;align-items:center;font-weight:500;padding:5px 10px;background:var(--raised);border:1px solid var(--border);border-radius:20px;cursor:pointer;margin:0;font-size:13px}
.rating-pick label:hover{background:var(--active)}

/* ---------- Attachments ---------- */
.att-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(240px,1fr));gap:8px}
.att{display:flex;align-items:center;gap:10px;padding:8px;border-radius:var(--r-card);background:var(--raised);min-width:0}
.att-thumb{width:52px;height:52px;border-radius:var(--r-sm);overflow:hidden;flex-shrink:0;display:grid;place-items:center;background:var(--surface-2);font-size:22px;color:inherit}
.att-thumb img{width:100%;height:100%;object-fit:cover}
.att-meta{flex:1;min-width:0;display:flex;flex-direction:column} .att-name{font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--txt)} .att-meta .muted{font-size:12.5px}
.att-act{display:flex;gap:4px} .att-act form{margin:0}
#lightbox{position:fixed;inset:0;background:rgba(10,20,40,.88);z-index:200;display:grid;place-items:center;cursor:zoom-out;padding:24px}
#lightbox img{max-width:95vw;max-height:92vh;border-radius:var(--r)}

/* ---------- News / announcements ---------- */
.news-list{display:grid;gap:12px}
.news-card{display:block;background:#fff;border:1px solid var(--border);border-radius:var(--r-card);padding:14px 16px;color:inherit;position:relative;min-width:0}
.news-card:hover{border-color:var(--control)}
.news-top{display:flex;gap:6px;align-items:center;flex-wrap:wrap;margin-bottom:6px} .news-date{margin-left:auto;color:var(--mut);font-size:13px} .pin{font-size:12.5px}
.news-card h3{font-size:15px;line-height:1.35} .news-card p{color:var(--mut);margin:6px 0 0;font-size:14px}
.news-card.compact h3{font-size:14.5px} .news-card.compact p{font-size:13.5px}
.news-foot{display:flex;justify-content:space-between;margin-top:10px;font-size:13px;gap:8px;flex-wrap:wrap}
.news-hero{background:var(--raised);color:var(--txt);border-radius:var(--r-card);padding:20px 24px;position:relative;overflow:hidden}
.news-hero h2{font-size:20px} .news-hero p{color:var(--mut);max-width:60ch}
.article{font-size:15.5px;line-height:1.7;overflow-wrap:anywhere} .article h4{margin:16px 0 6px;font-size:15.5px} .article ul{margin:6px 0 10px 22px} .article code{font-size:13.5px}
.locked{background:#fff;text-align:center;padding:24px 20px 10px;margin-top:0;position:relative}
.locked .lock-ico{font-size:30px;margin-bottom:6px}

/* ---------- Charts / bars ---------- */
.chart-box{position:relative;height:250px;max-width:100%} .chart-box.tall{height:300px} .chart-box.short{height:200px}
.chart-box canvas{max-width:100%}
.bar-row{display:flex;align-items:center;gap:10px;margin:6px 0;font-size:13.5px;min-width:0}
.bar-row .lbl{flex:0 0 clamp(96px,32%,200px);text-align:right;white-space:normal;line-height:1.25;color:var(--txt);font-size:13px;overflow-wrap:anywhere}
.bar-row .bar{height:16px;background:var(--brand);border-radius:4px;min-width:3px;transition:width .4s;flex:0 1 auto}
.bar-row.teal .bar{background:var(--teal)}
.bar-row .val{font-weight:600;color:var(--txt);font-variant-numeric:tabular-nums;min-width:28px;white-space:nowrap}
.bar-row .small,.bar-row small{white-space:nowrap;font-size:12.5px}
.legend{display:flex;gap:12px;flex-wrap:wrap;font-size:12.5px;color:var(--mut)} .legend i{display:inline-block;width:10px;height:10px;border-radius:3px;margin-right:5px;vertical-align:-1px}
@media(max-width:700px){.bar-row .lbl{flex-basis:38%}}

/* ---------- Misc ---------- */
.flash{position:relative;padding:11px 40px 11px 16px;border-radius:var(--r-card);margin-bottom:16px;font-weight:600;font-size:14px;overflow-wrap:anywhere}
.flash-ok{background:var(--ok-l);color:var(--ok)} .flash-err{background:var(--bad-l);color:var(--bad)}
.flash-x{position:absolute;right:8px;top:6px;background:none;border:none;font-size:18px;cursor:pointer;color:inherit;opacity:.6}
.note{background:var(--warn-l);color:#78350f;border-radius:var(--r-card);padding:10px 14px;font-size:13.5px;overflow-wrap:anywhere}
.note.info{background:var(--brand-l);color:var(--navy)} .note.ok{background:var(--ok-l);color:var(--ok)}
.empty{text-align:center;padding:34px 16px;color:var(--mut)} .empty-ico{font-size:34px;margin-bottom:6px;opacity:.7} .empty p{margin-bottom:10px}
.list{margin:0;padding:0;list-style:none} .list li{padding:9px 10px;display:flex;gap:10px;align-items:center;min-width:0;border-radius:var(--r-sm)} .list li+li{border-top:1px solid var(--rule)} .list li{border-radius:0}
.list .grow{min-width:0}
.login-wrap{min-height:100vh;min-height:100dvh;display:grid;grid-template-columns:1fr 1fr}
.login-side{background:var(--navy);color:#fff;padding:clamp(28px,4vw,48px);display:flex;flex-direction:column;justify-content:space-between;position:relative;overflow:hidden}
.login-side h1{color:#fff;font-size:clamp(24px,2.2vw,32px);line-height:1.2} .login-side p{opacity:.9;max-width:46ch}
.login-form{display:grid;place-items:center;padding:clamp(20px,4vw,32px);background:var(--bg)}
.login-box{width:100%;max-width:400px}
@media(max-width:860px){.login-wrap{grid-template-columns:1fr} .login-side{display:none}}
.login-side .brand{padding:0;color:#fff} .login-side ul.benefits{list-style:none;margin:18px 0 0;padding:0;display:grid;gap:10px} .login-side ul.benefits li{padding-left:18px;position:relative} .login-side ul.benefits li::before{content:"";position:absolute;left:0;top:.55em;width:8px;height:8px;border-radius:50%;background:#a3e635}
.stat-row{display:flex;gap:18px;flex-wrap:wrap} .stat-row>div b{display:block;font-size:20px;font-weight:500;color:var(--txt);font-variant-numeric:tabular-nums} .stat-row>div small{color:var(--mut)}
.tree{list-style:none;margin:0;padding:0} .tree>li{padding:10px 12px;border-radius:var(--r-sm)} .tree>li+li{border-top:1px solid var(--rule)}
.tree .mod{display:grid;grid-template-columns:64px minmax(0,1fr) auto;gap:10px;align-items:center}
.tree .mod code{font-weight:600;background:var(--active);color:var(--txt);text-align:center}
.tree .mod small{display:block;color:var(--mut);font-size:12.5px;line-height:1.4}
@media(max-width:1500px){.tree .mod{grid-template-columns:64px minmax(0,1fr)} .tree .mod>div:last-child{grid-column:2;flex-direction:row!important;justify-content:space-between;align-items:center!important;flex-wrap:wrap}}
dialog.modal{border:none;border-radius:12px;padding:0;max-width:640px;width:calc(100% - 32px);box-shadow:var(--sh-md)}
dialog.modal::backdrop{background:rgba(10,20,40,.5)}
dialog.modal .m-head{display:flex;justify-content:space-between;align-items:center;padding:14px 18px;border-bottom:1px solid var(--rule)}
dialog.modal .m-body{padding:18px} dialog.modal .m-foot{display:flex;justify-content:flex-end;gap:8px;padding:12px 18px;border-top:1px solid var(--rule)}
.help-kbd{font-size:12.5px;color:var(--mut)}
.card.narrow{max-width:480px;margin:0 auto} .card.danger{border-color:var(--bad-l)}
.card.flush .card-pad{padding:12px 18px 0}
.input-lg{font-size:16px!important;padding:12px 14px!important}
.sticky-side{position:sticky;top:76px;align-self:start}
.btn.block{width:100%}
.inline-form.compact{gap:4px} .inline-form.compact input,.inline-form.compact select{padding:4px 8px;min-width:0}
.inline-form .grow{flex:1 1 120px;min-width:0}
.card.flush .row-item{padding:14px 20px} .card.flush .row-item+.row-item{border-top:1px solid var(--rule)} .row-item.late{box-shadow:inset 3px 0 0 var(--bad)}
.ok-text{color:var(--ok);font-weight:700} .warn-text{color:var(--warn)}
.btn.is-busy,button.is-busy{opacity:.65;cursor:progress}
@media print{.sidebar,.topbar,.footer,.page-actions,.btn{display:none!important} .main{margin:0} .content{padding:0}}

/* ---------- Trình soạn thảo thông báo + bảng trong nội dung ---------- */
.rte-wrap{border:1px solid var(--line);border-radius:var(--r-sm);background:#fff;overflow:hidden}
.rte-wrap:focus-within{border-color:var(--brand);outline:2px solid var(--brand);outline-offset:0}
.rte-toolbar{display:flex;gap:4px;flex-wrap:wrap;align-items:center;padding:6px 8px;background:var(--raised)}
.rte-toolbar button{border:0;background:#fff;border-radius:5px;padding:4px 9px;font:inherit;font-size:13px;cursor:pointer;min-width:30px;color:var(--txt)}
.rte-toolbar button:hover{background:var(--brand-l)} .rte-toolbar .sep{width:1px;height:18px;background:var(--line);margin:0 4px}
.rte{min-height:260px;max-height:70vh;overflow:auto;padding:12px 14px;outline:none;font-size:15px;line-height:1.6}
.rte:empty::before{content:"Dán nội dung từ Word / Outlook hoặc gõ trực tiếp…";color:var(--mut-2)}
.article p{margin:0 0 8px} .article h3{margin:14px 0 6px;font-size:15.5px} .article ol{margin:6px 0 10px 22px}
.article table{border-collapse:collapse;width:100%;margin:10px 0;font-size:13.5px;line-height:1.5;display:table}
.article th,.article td{border:1px solid var(--line);padding:6px 9px;vertical-align:top;text-align:left}
.article th{background:var(--raised);font-weight:600;color:var(--txt)} .article td p,.article th p{margin:0}
.article img{max-width:100%;height:auto;border-radius:6px} .article blockquote{border-left:3px solid var(--brand);margin:8px 0;padding:4px 12px;color:var(--mut)}
.article .tbl-x{overflow-x:auto}
.reporter-meta{margin-top:3px;line-height:1.4;overflow-wrap:anywhere}
.reporter-meta a{color:var(--brand);text-decoration:none}
.reporter-meta a:hover{text-decoration:underline}

/* ===== Cơ cấu tổ chức (danh bạ liên hệ) ===== */
.org-dirs,.org-mini-dirs{display:flex;gap:12px;flex-wrap:wrap;margin-bottom:16px}
.org-blocks{display:grid;gap:16px;grid-template-columns:repeat(var(--total,1),minmax(0,1fr))}
.org-block{grid-column:span var(--cols,1);border-radius:var(--r-card);padding:16px;background:var(--raised);min-width:0}
@media(max-width:1400px){.org-blocks{grid-template-columns:minmax(0,1fr)} .org-block{grid-column:auto}}
.org-bh{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap;margin-bottom:14px}
.org-bn{font-weight:600;font-size:15px;color:var(--txt)}
.org-heads{display:flex;gap:10px;flex-wrap:wrap;flex:1 1 auto;min-width:0} .org-heads .org-p{flex:1 1 220px}
.org-teams{display:grid;gap:14px;grid-template-columns:repeat(var(--cols,1),minmax(0,1fr))}
@media(max-width:640px){.org-teams{grid-template-columns:minmax(0,1fr)}}
.org-team{--tc:var(--navy);display:flex;flex-direction:column;gap:8px;min-width:0}
.org-tn{display:inline-flex;align-self:flex-start;background:var(--active);color:var(--txt);font-weight:600;font-size:13px;padding:3px 10px;border-radius:999px;margin-bottom:4px;max-width:100%}
.org-p{display:flex;align-items:center;gap:10px;background:#fff;border:1px solid var(--border);border-radius:var(--r-card);padding:8px 12px;min-width:0}
.org-p:hover{border-color:var(--control)}
.org-p .avatar{flex:none}
.org-pt{min-width:0;line-height:1.3}
.org-pt b{display:block;font-size:14px}
.org-pt span{display:block;font-size:12.5px;color:var(--mut)}
.org-p.dir{min-width:0;flex:1 1 230px;max-width:360px} .org-p.dir .org-pt b{color:var(--navy)}
.org-p.head{min-width:0}
.org-mail{display:block;font-size:12.5px;margin-top:2px;color:var(--brand);overflow-wrap:anywhere;line-height:1.25}
.org-mail:hover{text-decoration:underline}
.org-mini-blocks{display:grid;gap:12px;grid-template-columns:repeat(3,minmax(0,1fr))}
@media(max-width:1100px){.org-mini-blocks{grid-template-columns:minmax(0,1fr)}}
.org-mini-block{border-radius:var(--r-card);padding:12px 14px;background:var(--raised);display:flex;flex-direction:column;gap:8px;min-width:0}
.org-mini-block .org-bn{margin-bottom:2px}
.org-mini-block .org-p{min-width:0}
@media print{.sidebar,.topbar,.page-actions,.footer{display:none!important} .main{margin:0!important;padding:0!important}}
.org-edit{grid-template-columns:minmax(0,1.5fr) minmax(280px,1fr)} @media(max-width:1100px){.org-edit{grid-template-columns:minmax(0,1fr)}}
.org-map th,.org-map td{padding:8px 10px;border-bottom:1px solid var(--line-2);vertical-align:middle;text-align:left} .org-map th{font-size:13px;color:var(--mut);font-weight:600} .org-map input{width:100%}

/* hồ sơ người gửi tự điền từ E-Office */
.profile-box{background:var(--raised);border-radius:var(--r-card);padding:10px 12px;line-height:1.5;font-size:14px}

/* luồng xử lý v2 */
.resolve-box{min-width:min(520px,calc(100vw - 48px));padding:14px 16px;left:0;right:auto} .ticket-head .resolve-box,.page-actions .resolve-box,.tb-actions .resolve-box,.workflow .resolve-box{left:auto;right:0}.resolve-box h3{margin-bottom:8px}.resolve-box textarea{min-height:90px}
.raiser-box{border-color:var(--ok)} .raiser-box .card.soft h3{color:var(--txt)}
@media(max-width:700px){.resolve-box{position:fixed;left:12px;right:12px;top:70px;min-width:0}}
/* luồng phát triển (bước 3) */
.lanes{list-style:none;margin:0;padding:0;display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:12px}
@media(max-width:1100px){.lanes{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:600px){.lanes{grid-template-columns:1fr}}
.lane{display:flex;gap:10px;align-items:flex-start;padding:10px 12px;background:var(--raised);border-radius:var(--r-card);min-width:0}
.lane .dot{width:12px;height:12px;border-radius:50%;background:var(--control);flex:none;margin-top:4px}
.lane.done .dot{background:var(--ok)} .lane.cur .dot{background:var(--navy);box-shadow:0 0 0 4px var(--brand-l)} .lane.bad .dot{background:var(--bad)}
.lane.cur{background:var(--brand-l)} .lane.bad{background:var(--bad-l)}
.devacts{display:flex;gap:8px;flex-wrap:wrap;align-items:flex-start} .devacts .devact{display:inline}
.resolve-box label{display:block;margin-top:8px}

/* bước 4: gom task, dự án */
.actionbar{position:sticky;bottom:12px;z-index:40;margin-top:14px;background:var(--navy);color:#fff;border-radius:10px;padding:10px 14px;display:flex;gap:8px;align-items:center;flex-wrap:wrap;box-shadow:var(--sh-md)}
.actionbar .btn{background:#fff;color:var(--navy);border-color:transparent} .actionbar .btn.red{background:var(--bad);color:#fff}
.actionbar .dd-menu{bottom:calc(100% + 6px);top:auto;color:var(--txt)} .bulkform{min-width:min(480px,calc(100vw - 48px))}
.gantt{display:grid;grid-template-columns:minmax(220px,1.4fr) 104px 118px 76px 130px minmax(260px,2fr);font-size:13px;align-items:center}
.gantt>div{padding:7px 8px;border-bottom:1px solid var(--rule);min-width:0;overflow-wrap:anywhere} .gantt .h{background:var(--raised);color:var(--mut);font-weight:500;font-size:12.5px}
.gbar{position:relative;height:16px;background:var(--raised);border-radius:4px} .gbar i{position:absolute;top:2px;bottom:2px;border-radius:3px;background:var(--navy)} .gbar i.ok{background:var(--ok)} .gbar i.warn{background:var(--warn)} .gbar .now{position:absolute;top:-4px;bottom:-4px;width:0;border-left:2px dashed var(--bad)}
.cal{display:grid;grid-template-columns:repeat(7,minmax(0,1fr));gap:4px} .cal .d{background:#fff;border:1px solid var(--rule);border-radius:6px;min-height:84px;padding:5px 6px;font-size:12px} .cal .d b{display:block;color:var(--mut);font-weight:600;margin-bottom:3px} .cal .d.off{background:var(--raised);border-color:transparent} .cal .d.today b{color:var(--bad)} .cal .ev{display:block;border-radius:4px;padding:1px 5px;margin:2px 0;font-size:11.5px;color:#fff;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.avatars{display:inline-flex} .avatars .avatar{margin-left:-6px;border:2px solid #fff}
.pagehead{position:sticky;top:48px;z-index:45;background:var(--sheet);padding:8px 0;margin:-8px 0 12px}
@media(max-width:1000px){.pagehead{position:static}}

/* ---------- Bước 5: menu trái tự ẩn (rail 64px) + ghim; thanh dưới điện thoại ---------- */
.rail-pin{position:absolute;top:11px;right:10px;width:26px;height:26px;border-radius:6px;border:0;background:none;color:var(--mut);display:none;place-items:center;cursor:pointer;z-index:2}
.rail-pin .ico{width:15px;height:15px} .rail-pin:hover{background:var(--raised);color:var(--txt)}
html.rail-pinned .rail-pin{color:var(--navy);background:var(--active)}
@media(min-width:1001px){
  .sidebar{width:var(--railw);overflow:hidden}
  .sidebar:hover,html.rail-pinned .sidebar{width:var(--sbw)}
  html:not(.rail-pinned) .sidebar:hover{box-shadow:10px 0 28px -14px rgba(10,20,40,.35);border-right:1px solid var(--border)}
  .main{margin-left:var(--railw)} html.rail-pinned .main{margin-left:var(--sbw)}
  .sidebar:hover .rail-pin,html.rail-pinned .rail-pin{display:grid}
  .brand{padding-left:18px} .snav a{padding:0 11px} .snav a .ico{flex:none}
  html:not(.rail-pinned) .sidebar:not(:hover) .brand-txt,html:not(.rail-pinned) .sidebar:not(:hover) .snav a span,html:not(.rail-pinned) .sidebar:not(:hover) .suser span{display:none}
  html:not(.rail-pinned) .sidebar:not(:hover) .sn-sec{height:1px;padding:0;margin:12px 10px;background:var(--rule);overflow:hidden;text-indent:-999px;white-space:nowrap;line-height:1px}
  html:not(.rail-pinned) .sidebar:not(:hover) .snav a .cnt{position:absolute;top:5px;right:5px;width:8px;height:8px;min-width:0;padding:0;overflow:hidden;text-indent:-99px;border-radius:50%}
  html:not(.rail-pinned) .sidebar:not(:hover) .suser{justify-content:center;padding:6px 0}
  html:not(.rail-pinned) .sidebar:not(:hover) .sfoot{padding:10px 8px 14px}
}
.bottombar{display:none}
@media(max-width:1000px){
  .bottombar{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));position:fixed;left:0;right:0;bottom:0;height:calc(58px + env(safe-area-inset-bottom));padding:0 10px env(safe-area-inset-bottom);background:var(--sheet);border-top:1px solid var(--border);z-index:52}
  .bottombar a,.bottombar button{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:3px;font-size:11px;line-height:1.1;color:var(--mut);background:none;border:0;font-family:inherit;font-weight:500;min-width:0;padding:0 2px;cursor:pointer}
  .bottombar span{max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
  .bottombar .ico{width:20px;height:20px} .bottombar .on{color:var(--navy)} .bottombar .on .ico{color:var(--navy)}
  .bottombar .bb-cta .ico{background:var(--navy);color:#fff;border-radius:50%;width:30px;height:30px;padding:6px;margin-top:-6px}
  body.app:not(.guest) .content{padding-bottom:calc(84px + env(safe-area-inset-bottom))} body.app:not(.guest) .footer{padding-bottom:calc(66px + env(safe-area-inset-bottom))}
  body.app:not(.guest) .actionbar{bottom:calc(66px + env(safe-area-inset-bottom))}
  body.app:not(.guest) .menu-btn{display:none}
}
/* ---------- Bước 5: nút dính, tiêu đề bảng & cột đầu dính, Kanban/Gantt cuộn trong khung ---------- */
.sticky-actions{position:sticky;bottom:0;z-index:30;background:var(--sheet);padding:10px 0;margin-top:8px;border-top:1px solid var(--rule);display:flex;gap:8px;justify-content:flex-end;align-items:center;flex-wrap:wrap}
.sticky-actions.between{justify-content:space-between}
.card .sticky-actions{margin:8px -20px -20px;padding:10px 20px;border-radius:0 0 var(--r-card) var(--r-card)}
@media(max-width:700px){.card .sticky-actions{margin:8px -14px -14px;padding:10px 14px}}
@media(max-width:1000px){body.app:not(.guest) .sticky-actions{bottom:calc(58px + env(safe-area-inset-bottom))}}
.tbl-wrap.pin{overflow-x:auto;overflow-y:visible}
.tbl-wrap.pin th{z-index:3}
.tbl-wrap.pin th.pin,.tbl-wrap.pin td.pin{position:sticky;left:0;z-index:2;background:#fff;border-right:1px solid var(--rule)}
.tbl-wrap.pin th.pin{z-index:4} .tbl-wrap.pin td.pin.c2{left:var(--pin1,42px)} .tbl-wrap.pin th.pin.c2{left:var(--pin1,42px)}
.tbl-wrap.pin td.pin:not(.c2):has(+td.pin){border-right:0}
.tbl-wrap.pin tbody tr:hover td.pin{background:var(--raised)}
.kanban{max-height:calc(100dvh - 230px)} .kan-col{max-height:100%;overflow:auto;padding-top:0}
.kan-head{position:sticky;top:0;background:var(--raised);z-index:1;padding-top:10px}
.gantt-wrap{overflow:auto;max-height:calc(100dvh - 240px);border:1px solid var(--rule);border-radius:8px}
.gantt-wrap .gantt{min-width:900px} .gantt-wrap .gantt>div.small{white-space:nowrap;overflow:hidden;text-overflow:ellipsis} .gantt-wrap .gantt>.h{position:sticky;top:0;z-index:3}
.gantt-wrap .gantt>div:nth-child(6n+1){position:sticky;left:0;z-index:2;background:var(--sheet);border-right:1px solid var(--rule)} .gantt-wrap .gantt>.h:nth-child(6n+1){z-index:4;background:var(--raised)}
.cal .d{min-height:96px} .cal .d .more{display:block;font-size:11px;color:var(--mut);margin-top:2px}
.cal-head{display:grid;grid-template-columns:repeat(7,minmax(0,1fr));gap:4px;position:sticky;top:48px;background:var(--sheet);z-index:3;padding:4px 0}
@media(max-width:700px){.cal{gap:2px} .cal .d{min-height:64px;padding:3px 4px} .cal .ev{color:transparent;text-indent:-999px;padding:0;height:6px;line-height:6px;margin:2px 0} .cal .d .more{font-size:11px}}
/* ---------- Bước 5: Workspace "Việc của tôi" ---------- */
.ws-tiles{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:10px}
@media(max-width:1300px){.ws-tiles{grid-template-columns:repeat(3,minmax(0,1fr))}} @media(max-width:600px){.ws-tiles{grid-template-columns:repeat(2,minmax(0,1fr))}}
.ws-tile{display:block;border:1px solid var(--border);border-radius:var(--r-card);padding:12px 14px;color:inherit;background:#fff;min-width:0}
.ws-tile:hover{border-color:var(--control)} .ws-tile b{display:block;font-size:24px;line-height:1.1;font-variant-numeric:tabular-nums;color:var(--txt)} .ws-tile span{display:block;font-size:12.5px;color:var(--mut);margin-top:4px;line-height:1.3}
.ws-tile.hot{border-color:#fecaca;background:#fff5f5} .ws-tile.hot b{color:var(--bad)} .ws-tile.warn{border-color:#fde68a;background:#fffbeb} .ws-tile.warn b{color:#b45309} .ws-tile.zero b{color:var(--mut)}
.ws-role{font-size:12px;color:var(--mut);background:var(--raised);border-radius:12px;padding:2px 10px;font-weight:500}
@media(max-width:1000px){.kanban{grid-auto-flow:row;grid-template-columns:repeat(2,minmax(0,1fr));grid-auto-columns:auto;max-height:none;overflow:visible} .kan-col{max-height:380px}}
@media(max-width:700px){
  .kanban{grid-template-columns:minmax(0,1fr)}
  .gantt-wrap{overflow:visible;max-height:none;border:0} .gantt-wrap .gantt{min-width:0;grid-template-columns:minmax(0,1.2fr) minmax(0,1fr)}
  .gantt-wrap .gantt>div:nth-child(6n+2),.gantt-wrap .gantt>div:nth-child(6n+3),.gantt-wrap .gantt>div:nth-child(6n+4),.gantt-wrap .gantt>div:nth-child(6n+5){display:none}
  .gantt-wrap .gantt>div:nth-child(6n+1){position:static;border-right:0} .gantt-wrap .gantt>.h{position:static}
}
/* ---------- Phản hồi 24/10: thanh lọc thời gian, thanh cuộn luôn hiện, glossary ---------- */
.filterbar{display:flex;align-items:center;gap:6px 14px;flex-wrap:wrap;padding:8px 18px 10px;border-top:1px solid var(--rule);background:var(--raised)}
.filterbar label{display:inline-flex;align-items:center;gap:6px;margin:0;font-size:12.5px;color:var(--mut);font-weight:500;white-space:nowrap}
.filterbar input,.filterbar select{width:auto;min-width:0;padding:5px 8px;font-size:13px;background:#fff}
.filterbar input[type=date]{width:148px} .filterbar input[type=month]{width:150px} .filterbar input[type=week]{width:150px}
.filterbar .fb-lbl{display:inline-flex;align-items:center;gap:6px;font-size:12.5px;font-weight:600;color:var(--txt)} .filterbar .fb-lbl .ico{width:14px;height:14px}
.filterbar .fb-sep{width:1px;height:22px;background:var(--border)}
@media(max-width:700px){.filterbar{gap:6px 10px} .filterbar .fb-sep{display:none} .filterbar label{flex:1 1 46%} .filterbar input,.filterbar select{flex:1}}
.tbl-wrap::-webkit-scrollbar,.kanban::-webkit-scrollbar,.gantt-wrap::-webkit-scrollbar{height:11px;width:11px}
.tbl-wrap::-webkit-scrollbar-thumb,.kanban::-webkit-scrollbar-thumb,.gantt-wrap::-webkit-scrollbar-thumb{background:#c3c9d6;border-radius:8px;border:3px solid #fff}
.tbl-wrap::-webkit-scrollbar-thumb:hover,.kanban::-webkit-scrollbar-thumb:hover,.gantt-wrap::-webkit-scrollbar-thumb:hover{background:#9aa3b5}
.tbl-wrap::-webkit-scrollbar-track,.kanban::-webkit-scrollbar-track,.gantt-wrap::-webkit-scrollbar-track{background:var(--raised)}
.tbl-wrap,.kanban,.gantt-wrap{scrollbar-width:thin;scrollbar-color:#c3c9d6 var(--raised)}
abbr[title]{text-decoration:underline dotted;text-underline-offset:3px;cursor:help}
.glossary{display:grid;grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:6px 18px;margin:0;font-size:13px} .glossary dt{font-weight:600;color:var(--txt)} .glossary dd{margin:0 0 6px;color:var(--mut)}
@media(max-width:700px){.ticket-head h1{font-size:18px;line-height:1.3}}
/* ---------- Tiêu đề bảng cố định theo trang (JS App.stickyHeads), thanh cuộn ngang nổi, quản lý cột ---------- */
thead.fixed{position:fixed;z-index:46;background:#fff;box-shadow:0 3px 8px -4px rgba(10,20,40,.25)} thead.fixed th{top:auto}
.hscroll{position:fixed;left:0;bottom:0;height:14px;overflow-x:auto;overflow-y:hidden;z-index:47;background:var(--raised);border-top:1px solid var(--border);display:none} .hscroll>div{height:1px}
.hscroll::-webkit-scrollbar{height:12px} .hscroll::-webkit-scrollbar-thumb{background:#9aa3b5;border-radius:8px;border:2px solid var(--raised)}
@media(max-width:1000px){body.app:not(.guest) .hscroll{bottom:calc(58px + env(safe-area-inset-bottom))}}
.col-hide{display:none!important}
th[draggable=true]{cursor:grab} th.dragging{opacity:.45} th.drop-before{box-shadow:inset 3px 0 0 var(--brand)} th.drop-after{box-shadow:inset -3px 0 0 var(--brand)}
.colmenu{position:fixed;z-index:90;background:#fff;border:1px solid var(--border);border-radius:10px;box-shadow:var(--sh-md);padding:8px;min-width:220px;max-height:70vh;overflow:auto;font-size:13px}
.colmenu .cm-head{font-weight:600;padding:4px 8px 6px;color:var(--navy)} .colmenu label{display:flex;align-items:center;gap:8px;padding:5px 8px;border-radius:6px;margin:0;cursor:pointer} .colmenu label:hover{background:var(--raised)}
.colmenu .cm-foot{display:flex;gap:6px;justify-content:space-between;border-top:1px solid var(--rule);margin-top:6px;padding-top:8px}
.sysquick{margin-top:6px;width:100%} .sysquick a{padding:4px 10px;font-size:12.5px}
.step .who-step{display:block;color:var(--txt);font-weight:500;margin-top:2px}
.lanes-4{grid-template-columns:repeat(4,minmax(0,1fr))} @media(max-width:1100px){.lanes-4{grid-template-columns:repeat(2,minmax(0,1fr))}} @media(max-width:600px){.lanes-4{grid-template-columns:1fr}}
/* ---------- Ô chọn gõ tìm (JS searchableSelects) ---------- */
.ss{position:relative;min-width:0;display:block} .ss>select{position:absolute;opacity:0;pointer-events:none;width:1px;height:1px;left:0;top:0}
.ss-in{width:100%;padding-right:28px;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%236b7686' stroke-width='2.5'%3E%3Cpath d='M6 9l6 6 6-6'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 10px center}
.ss-list{position:absolute;left:0;right:0;top:calc(100% + 4px);background:#fff;border:1px solid var(--border);border-radius:8px;box-shadow:var(--sh-md);max-height:260px;overflow:auto;z-index:85;padding:4px}
.ss-it{padding:6px 10px;border-radius:6px;cursor:pointer;font-size:13.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis} .ss-it:hover,.ss-it.act{background:var(--raised)} .ss-it.on{color:var(--navy);font-weight:600}
.ss-empty{padding:8px 10px;color:var(--mut);font-size:13px}
.inline-form .ss{flex:1 1 180px} .inline-form.compact .ss{flex:0 1 auto;min-width:160px} td .ss{min-width:170px}

/* ---- Báo cáo tuần ---- */
.wk-table td.num,.wk-table th.num{white-space:nowrap}
.wkbar{display:inline-flex;align-items:flex-end;gap:2px;height:16px;vertical-align:middle;margin-right:8px}
.wkbar i{display:block;width:6px;border-radius:2px 2px 0 0;min-height:2px}
.ok-text{color:var(--ok)}
details.card>summary{list-style:none;display:flex;gap:8px;align-items:center;flex-wrap:wrap} details.card>summary::-webkit-details-marker{display:none}
details.card>summary::before{content:'▸';color:var(--mut);font-size:12px} details.card[open]>summary::before{content:'▾'}
/* Chuyển cấp: dòng thời gian dọc từng người giữ issue */
.esc-flow{list-style:none;margin:0;padding:0;position:relative}
.esc-flow li{display:flex;gap:12px;position:relative;padding:0 0 18px}
.esc-flow li::before{content:"";position:absolute;left:11px;top:26px;bottom:-2px;width:2px;background:var(--rule)}
.esc-flow li:last-child::before{display:none}
.esc-mark{flex:0 0 24px;width:24px;height:24px;border-radius:50%;display:grid;place-items:center;font-size:12px;font-weight:700;background:var(--raised);color:var(--mut);border:1.5px solid var(--border);position:relative;z-index:1}
.esc-mark svg{width:13px;height:13px}
.esc-flow li.done .esc-mark{background:var(--ok-l);color:var(--ok);border-color:transparent}
.esc-flow li.cur .esc-mark{background:var(--navy);color:#fff;border-color:var(--navy)}
.esc-body{flex:1;min-width:0}
.esc-who{display:flex;align-items:center;gap:8px;flex-wrap:wrap;font-size:14px}
.esc-line{font-size:13px;color:var(--mut);margin-top:3px;display:flex;gap:6px;align-items:center;flex-wrap:wrap}
.esc-line b{color:var(--txt)} .esc-line svg{width:13px;height:13px}
.esc-dur{font-size:11.5px;font-weight:600;padding:1px 7px;border-radius:999px;background:var(--ok-l);color:var(--ok)}
.esc-dur.warn{background:var(--warn-l);color:var(--warn)}
.esc-note{font-size:13px;margin-top:4px;padding:8px 10px;background:var(--raised);border-radius:8px;white-space:pre-wrap}
.esc-rate{margin-top:8px;padding:10px 12px;background:var(--raised);border-radius:8px}
.badge.st-wait{background:var(--warn-l);color:var(--warn)}
td .check{white-space:nowrap;display:inline-flex;margin-right:8px}